Career & Communication · 45 sec
Conflict resolution
A useful lens for working and communicating with other people.
The useful idea
- The useful idea
Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.
- How it works
Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding
- Why it matters
certain beliefs) and by engaging in collective negotiation.
Why this matters
Use Conflict resolution to make your next conversation or work decision more deliberate.
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Use Conflict resolution to make your next conversation or work decision more deliberate.
Test your recall
Which idea belongs to the explanation of Conflict resolution?
- The useful idea — correct
- How it works
- Why it matters
Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.