Career & Communication · 45 sec
Mediation
A useful lens for working and communicating with other people.
The useful idea
- The useful idea
Mediation is a form of dispute resolution that resolves disputes between two or more parties, facilitated by an independent neutral third party known as the mediator.
- How it works
It is a structured, interactive process where the mediator assists the parties to negotiate a resolution or settlement through the use of specialized communication and negotiation techniques.
- Why it matters
All participants in mediation are encouraged to participate actively in the process.
Why this matters
Use Mediation to make your next conversation or work decision more deliberate.
Try this
Use Mediation to make your next conversation or work decision more deliberate.
Test your recall
Which idea belongs to the explanation of Mediation?
- The useful idea — correct
- How it works
- Why it matters
Mediation is a form of dispute resolution that resolves disputes between two or more parties, facilitated by an independent neutral third party known as the mediator.