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Career & Communication · 45 sec

Empathy

A useful lens for working and communicating with other people.

  1. The useful idea

    Empathy is generally described as the ability to perceive another person's perspective, to understand, feel, and possibly share and respond to their experience.

  2. How it works

    However, there are other (sometimes conflicting) definitions of empathy that include but are not limited to social, cognitive, and emotional processes primarily concerned with understanding others.

  3. Why it matters

    Empathy is often considered to be a broad term, and can be divided into more specific concepts and categories, such as cognitive empathy, emotional (or affective) empathy, somatic empathy, and spiritual

Use Empathy to make your next conversation or work decision more deliberate.

Use Empathy to make your next conversation or work decision more deliberate.

Test your recall

Which idea belongs to the explanation of Empathy?

  • How it works
  • The useful idea — correct
  • Why it matters

Empathy is generally described as the ability to perceive another person's perspective, to understand, feel, and possibly share and respond to their experience.

EvergreenLast verified 2026-07-19

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